RFL Computer Village

Email: sales@rflcomms.co.uk

Tel: 01249 446500

“Having a reliable, productive and effective IT system in place is critical to the success of all organisations.”

RFL Computer Village has almost 20 years of experience in providing IT support solutions to businesses and organisations of all kinds. We know from our experience just how true this statement is – and we can use our expertise and skills to ensure that your IT network helps your organisation to be successful.

Support and Maintenance

All systems need to be maintained, and RFL Computer Village is able to offer maintenance contacts matched exactly to individual companies' requirements.

Options include:

	Telephone help-desk
	Routine service calls at specified intervals (daily, weekly, monthly, etc)
	24/7 call-out or telephone support
	Remote access and monitoring
	On-site engineering support with specified response times (2 hours – 48 hours)
	Fully managed IT Services
	IT audits with recommendations for future actions to develop your network to ensure continuing resilience, security and capacity to support your organisation in the future

By outsourcing your IT support with a maintenance contract that includes all call-out and labour charges, you guarantee complete peace of mind, with no unexpected surprises in your IT budget.

If you do not wish to take out a maintenance contract, we are still here to help at our competitive daily and hourly rates. We have a wide experience of different operating systems and IT setups.

Some of the latest issues we have dealt with include:

	Individual PC problems
	Other hardware issues including printers and scanners, etc
	Loss of VPN connection
	Data loss
	Network problems
	Internet and e-mail difficulties

Outsourcing IT support and maintenance to a specialist company provides both value for money and a better level of service, giving more time for your employees to work on what is important to you - growing your business!