Email: sales@rflcomms.co.uk
Tel: 01249 446500
RFL Computer Village provides the complete range of hardware and infrastructure components to implement any IT network. If you are considering a new network for the first time, having problems with your present system, looking to upgrade, expand or move site, RFL Computer Village has the solution for you. This could be a conventional wired LAN or WAN or the latest in WiFi or WiMax wireless technology, or even installation of a VPN.

Support and Maintenance
All systems need to be maintained, and RFL Computer Village is able to offer maintenance contacts matched exactly to individual companies' requirements.

Options include:

Telephone help-desk
Routine service calls at specified intervals (daily, weekly, monthly, etc)
24/7 call-out or telephone support
Remote access and monitoring
On-site engineering support with specified response times (2 hours – 48 hours)
Fully managed IT Services
IT audits with recommendations for future actions to develop your network to ensure continuing resilience, security and capacity to support your organisation in the future

By outsourcing your IT support with a maintenance contract that includes all call-out and labour charges, you guarantee complete peace of mind, with no execpected surprises in your IT budget.

If you do not wish to take out a maintenance contract, we are still here to help at our competitive daily and hourly rates. We have a wide experience of different operating systems and IT setups.

Some of the latest issues we have dealt with include:

Individual PC problems
Other hardware issues including printers and scanners, etc
Loss of VPN connection
Data loss
Network problems
Internet and e-mail difficulties

Outsourcing IT support and maintenance to a specialist company provides both excellent value for money and a better level of service, giving more time for your employees to work on what is important to you - growing your business!

 
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