Meeting the need for specialist ICT expertise
Unless IT is your core business, or your company has extensive resources; chances are, you don’t have a specialist in-house team to help you make sense of the complexities of planning, selecting, implementing, managing and adapting ICT use in your business. Yet to make the best, most cost-effective use of this major investment and valuable asset, guidance which covers all the following areas is critical to success:
Strategic Advice -With the ever-increasing reliance on and importance of ICT to business, you must have an ICT strategy that supports your overall goals and objectives.
Technology Restrictions -As technologies advance, it’s important to adopt those which provide real business advantages, either through more efficient processes, improvement in service delivery, or a better user and customer experience.
Cost Management -With the ever-present need to demonstrate value for money and achieve cost reduction and efficiencies, ICT is always an area targeted for such savings.
Industry and Sector Pressures -In the current marketplace, it’s vital that you maintain your competitive edge. By staying up-to-date with technologies employed by your competitors or similar businesses, you can ensure your company does not lag behind.
Impact of failure to Act
Without expert direction, ICT shortcomings are inevitable, hampering operations across every area of your business.
An ineffective ICT environment -Fails to support the business performance required, leading to poor productivity, low user morale, increased costs and a major risk of business disruption and/or data loss.
An unstructured ICT environment -Restricts your opportunities and ability to react to market demands quickly, meaning benefits that should be achieved using the latest technology don’t happen.
A badly designed ICT environment -If not properly structured to maximise productivity, reduce complexity and build-in centralisation, rationalisation and other time and effort savings, your ICT could end up accruing exponential costs in day-to-day management, new deployments and recurring support and maintenance.
An inefficient ICT environment -If your processes are inefficient or overly complex and difficult to use, your company could lag behind its competitors. Fail to introduce technologies which bring process and productivity improvement, and the costs could be more than financial.